ITURNERS is an emerging online independent provider of On-Demand technical Support for PCs, software system and different connected devices. A customer most popular name in on-line tech Support services, ITURNERS delivers comprehensive 24 x 7 x 365 on-line Support for the whole vary of non-public pc connected problems. It offers computer Support, e-Mails Support, Microsoft Applications Support, Anti-Virus & Anti-Spyware Support and plenty additional. With tough and technically adept hands, the corporate provides swift and complete help for all major brands as well as Microsoft, Dell, Toshiba, Lenovo, Acer etc.
ITURNERS caters its shoppers as one-stop answer for 24 x 7 on-line tech support that troubleshoots virtually each problem associated with your computer. Be it of any complete, be it out-of-warranty or of any version, we tend to hold capability to fulfill customer’s technical help wants. Our space of experience includes:
• PC Support
• E-Mails
• Microsoft Applications
• Anti-Virus & Anti-Spyware
• QuickBooks
Besides providing 24/7 and 365 days on-line technical help, we glance forward to improvise client’s technical skills and productivity on the merchandise that they’re victimization. This aims at creating them school savvy and additionally facilitates clients / users to resolve bound basic system connected problems severally. Our multi-dimensional strategies of technical help cover help via phone, e-mail, chat and remote help. Our experience backs us to support all IT brands accessible within the market, whether or not software or hardware.
We provide:
• Support for all the Microsoft & Apple merchandise and applications
• Support for desktops and laptops of brands like dell, Toshiba, acer & more.
• Support for various e-mail clients and browsers
• Antivirus support like Norton, McAfee, Webroot, AVG, Kaspersky & Trend small etc.
• ISP support for varied brands
• Support for Printer, Scanners, and several other peripherals.
• Support for code
Honesty in approach, dedication, consistency, and quality ar some necessary business ethics, that ITURNERS has imbibed in its team and this has enabled the corporate to satisfy most variety of shoppers.
TEAM & FACILITY
Technology customers demand quality of tech support and think about it to be as necessary because the quality of the merchandise, they use. The increasing dependency on technology has created prompt address technical a vital issue for client satisfaction, retention and loyalty. In contrary, busy phone / chat signals, long hold & wait times and incompetent support workers result in fast loss of customers.
With this understanding, the corporate has its in-house team of well qualified and tough tech support staffs. The matrix of groups at ITURNERS, works exactly to form technology straightforward to for each consumer. The team works on a multi-channel platform so providing comprehensive technical support. Thorough training sessions and exposure to multi-level problem assessment & resolution procedures makes the team extremely competent and reliable. The implementation of with-it technology backs the team of to tackle even the foremost advanced problems instantly.
Furthermore, the power additionally has separate departments for organized and method driven functioning. The segregation includes:
•Quality & Assurance Dept. for observation the support workers performance and ensuring delivery as per outlined quality standards
•Customer Service Dept. to provide customers with 24 x 7 help and address their queries within the very best manner.
•Expert help Dept., that takes care of the unresolved technical problems and troubleshoots them on priority.
•Client servicing & Grievance Handling Dept. that assures timely consumer feedback assessment and grievance management, if any, for improvisation of services.
ADVANTAGE
ITURNERS is on the forefront of on-line On-Demand school Support and Service providing you the foremost advantageous expertise. the corporate delivers: